After you and the developer reach an agreement, the developer will let you know when he can start the Custom Work, and how much time he needs to finish it. The minimum assistance time is 1 hour. We suggest grouping multiple small requests in one bigger order so that the job could cover at least one working hour.
Is there an extra charge for revisions?
We charge per hour, not per revision. Please try to be very specific when you describe your needs and listen to our developer’s opinion, he is a trustworthy professional. If you change your mind for several times - we can adapt easily, but remember that the working time is charged.
Can you create a theme for me only?
Unfortunately we are not offering custom design & coding services. The purpose of the Custom Work program is to help set up & optimize the websites that are based on the themes from our portfolio. We suggest take a look at our multipurpose theme - it gives you unlimited possibilities to create any kind of site.
Would my website look exactly like on your demo?
Yes, we will install the theme and the demo content that will look exactly like on our website, this being a cool start in order for you to build your own stunning website. If you get our multi-purpose theme - The Core, you can choose to use any of the 16 demos you like with more cool ones to come soon, free of charge.
My website is loading very slowly.
The first reason for the slow load speed can be your hosting, second – your site isn’t optimized. We can help migrate to a better hosting and speed up your site too. If you got speed problems, please take them very seriously, because slow sites not only frustrate visitors, they can also get penalized by search engines. We can help you get 90+ Google speed score.
Do you host my website?
We do not provide hosting services, but we can help you choose a good hosting provider or upgrade to a better host. Hosting is one of the key elements of your site and the security, efficiency & finally – a great part of the success of your business depends on it. You can view our list of recommended hosting providers.
Why do I need website security?
You might think that your website does not attract the hackers, but did you know that 9 million websites are currently hacked? Find out on Sucuri's blog why sites get hacked, how do sites get hacked and the hacked websites impact. The hackers can have different agendas when attacking your site: to send spam from your server, to commit cyber crime, to cover their tracks after cyber attacks or exploit the traffic on your website. We can help you implement the best ways to protect and secure your entire website.
Can my website be hacked via back-ups?
Usually, hosting providers offer backup solutions & there are lots of plugins that offer backup as well, but they all are storing the back-ups on your hosting's server. So if a hacker gets access to your server, he can harm your entire site & its back-up. That’s why we recommend keeping backup copies on an external cloud; it allows you to monitor any changes to your website. Even if the site gets infected, you can find out which files were modified using Codeguard. We can help you set it up.